
614 Appendix B
Troubleshooting
Troubleshooting
• The touch screen becomes inoperable.
³ Using the front panel keys, turn
System – Key Lock – Touch Screen & Mouse
Lock
OFF.
³ Execute the calibration of the touch screen. For information on the execution
procedure, see “Calibration of the Touch Screen” on page 474.
• The mouse becomes inoperable.
³ Using the front panel keys, turn
System – Key Lock – Touch Screen & Mouse
Lock
OFF.
• All of the front panel keys, keyboard, and mouse become inoperable.
³ Confirm that the keyboard or mouse is connected correctly. When it is connected
correctly, turn off the power once, and restart the system.
• The keyboard and mouse have been connected after power-on.
³ Turn off the power once, and restart the system.
When taking all these measures does not recover operability, there is a possibility of a
failure. Contact Agilent Technology’s Customer Contact listed at the end of this guide or
the company from which you bought the device.
The Screen Freezes and All Operations Become Impossible.
• The measurement in progress or screen update is stalled and all of the front panel keys,
keyboard, mouse, and touch screen (Option 016) are inoperable.
³ Press the standby switch to turn off the power once, and restart the system.
When a similar symptom reappears, there is a possibility of a failure. Contact Agilent
Technology’s Customer Contact listed at the end of this guide or the company from which
you bought the device.
The System Freezes while in Operation.
• The system freezes while in operation.
³ Press the standby switch to turn off the power once, and restart the system.
The Rear Cooling Fan Does Not Operate.
There is a possibility of a failure. Contact Agilent Technology’s Customer Contact listed at
the end of this guide or the company from which you bought the device.
You Cannot Save a File in a Floppy Disk.
• You cannot save a file in a floppy disk.
³ Confirm that the floppy disk is initialized. If not, initialize it.
³ Confirm that the floppy disk is inserted correctly. Insert a floppy disk until the eject
button pops up fully.
³ Confirm that the floppy disk is not write-protected. If it is, unprotect the disk.
³ Confirm that the floppy disk has free space. If it does not, delete unnecessary files or
use a new floppy disk.
When taking all these measures does not make it possible to save a file, there is a
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