Service and Support
Traceability to NIST
Agilent’s power measurements are traceable to the US
National Institute of Standards and Technology
(NIST).
Quality and Reliability
Agilent’s power meters and sensors are manufac-
tured in ISO9002 registered facilities in accor-
dance with Agilent’s commitment to quality.
The reliability of these instruments is proven
through extensive environmental testing.
Warranty and Extended Warranty
Included with each EPM series power meter
6
is
a standard three-year return-to-Agilent service
warranty. The E-series sensors have a one-year
return-to-Agilent service warranty. Support
options to extend warranty or cover periodic
calibrations are available. For more informa-
tion, contact your local Agilent sales office.
Literature reference
EPM Series Power Meters and E-series
Power Sensors
Data Sheet
5965-6382E
EPM Series Power Meters and E-series
Power Sensors
Configuration Guide
5965-6381E
Fundamentals of RF and Microwave Power
Measurements
Application Note 64-1B
5965-6630E
4 Steps for Better Power Measurements
Application Note 64-4B
5965-8167E
E-Series E9300A Power Sensors
Product Overview
5968-4960E
6
For option 001, the 3 year warranty does not apply to the E9287A
battery pack.
Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize the value you receive,
while minimizing your risk and problems. We strive to ensure
that you get the test and measurement capabilities you paid
for and obtain the support you need. Our extensive support
resources and services can help you choose the right Agilent
products for your applications and apply them successfully.
Every instrument and system we sell has a global warranty.
Support is available for at least five years beyond the produc-
tion life of the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and “Your Advantage.”
Our Promise
“Our Promise” means your Agilent test and measurement equip-
ment will meet its advertised performance and functionality.
When you are choosing new equipment, we will help you with
product information, including realistic performance specifica-
tions and practical recommendations from experienced test
engineers. When you use Agilent equipment, we can verify that
it works properly, help with product operation, and provide
basic measurement assistance for the use of specified capabili-
ties, at no extra cost upon request. Many self-help tools are
available.
Your Advantage
“Your Advantage” means that Agilent offers a wide range of
additional expert test and measurement services, which you
can purchase according to your unique technical and business
needs. Solve problems efficiently and gain a competitive edge
by contracting with us for calibration, extra-cost upgrades, out-
of-warranty repairs, and on-site education and training, as well
as design, system integration, project management, and other
professional services. Experienced Agilent engineers and tech-
nicians worldwide can help you maximize your productivity,
optimize the return on investment of your Agilent instruments
and systems, and obtain dependable measurement accuracy
for the life of those products.
Get assistance with all your test and measurement needs at:
www.agilent.com/find/assist
Product specifications and descriptions in this
document subject to change without notice.
Copyright © 1999, 2000 Agilent Technologies
Printed in U.S.A. 5/00
5965-6380E
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