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Agilent Technologies’ Test and
Measurement Support, Services,
and Assistance
Agilent Technologies aims to maximize the
value you receive, while minimizing your risk
and problems. We strive to ensure that you get
the test and measurement capabilities you
paid for and obtain the support you need. Our
extensive support resources and services can
help you choose the right Agilent products for
your applications and apply them successful-
ly. Every instrument and system we sell has a
global warranty. Support is available for at
least five years beyond the production life of
the product. Two concepts underlie Agilent’s
overall support policy: “Our Promise” and
“Your Advantage.”
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its adver-
tised performance and functionality. When
you are choosing new equipment, we will
help you with product information, including
realistic performance specifications and prac-
tical recommendations from experienced test
engineers. When you use Agilent equipment,
we can verify that it works properly, help with
product operation, and provide basic measure-
ment assistance for the use of specified
capabilities, at no extra cost upon request.
Many self-help tools are available.
Your Advantage
Your Advantage means that Agilent offers a
wide range of additional expert test and
measurement services, which you can pur-
chase according to your unique technical and
business needs. Solve problems efficiently and
gain a competitive edge by contracting with us
for calibration, extra-cost upgrades, out-of-
warranty repairs, and on-site education and
training, as well as design, system integra-
tion, project management, and other profession-
al engineering services. Experienced Agilent
engineers and technicians worldwide can
help you maximize your productivity, optimize
the return on investment of your Agilent
instruments and systems, and obtain depend-
able measurement accuracy for the life of
those products.
For more assistance with your test
and measurement needs go to
www.agilent.com/find/assist
Or contact the test and measurement
experts at Agilent Technologies
(During normal business hours)
United States:
(tel) 1 800 452 4844
Canada:
(tel) 1 877 894 4414
(fax) (905) 206 4120
Europe:
(tel) (31 20) 547 2000
Japan:
(tel) (81) 426 56 7832
(fax) (81) 426 56 7840
Latin America:
(tel) (305) 267 4245
(fax) (305) 267 4286
Australia:
(tel) 1 800 629 485
(fax) (61 3) 9272 0749
New Zealand:
(tel) 0 800 738 378
(fax) 64 4 495 8950
Asia Pacific:
(tel) (852) 3197 7777
(fax) (852) 2506 9284
Product specifications and descriptions
in this document subject to change
without notice.
Copyright © 2000 Agilent Technologies
Printed in USA 5/00
5980-0217E
For further information
For the latest news, product
and support information, and
application literature, visit our
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