Agilent Technologies Agilent E5810A Guia do Utilizador descarregar pdf (Página 112)

112

Troubleshooting Guidelines

Troubleshooting LAN Interfaces

Communication Checks

If there are no hardware problems, but normal communication has not been

established, the next step is to make communication checks using the

ping command. In addition, for private LANs only, you may need to use the

route add command to establish communication. If you can establish

communication using these checks, but the web browser display is not

correct, go to Web Browser Checks

Using the ping

Command

An example to verify communication using the ping command follows.

Example: Verifying Communication Using the ping Command

For example, on Windows 2000 to send a ping command from your PC to

an instrument click

Start | Programs | Accessories | Command Prompt.

When the

Command Prompt window opens, type ping <IP_address>,

where

<IP_address> is the IP address of the instrument, and then press

the

Enter key. A typical display follows where ping was successful.

NOTE

If you cannot verify communication to connected instruments using the

ping command, try using

ping to a device at a known address. If this is

successful, the problem is likely with the instrument (for site LANs) or

with the hub/switch or instruments (for private LANs).

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Agilent Technologies Agilent E5810A Guia do Utilizador Página 112